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Service AlertsART Route 45 - Bus Stop Closure: Beginning February 10, 2025, the westbound bus stop located on Columbia Pike and S. Walter Reed Drive (ID# 6000245) will temporarily close for approximately three months. Customers are to board ART 45 and Metrobus routes at the next nearest bus stops at N. Highland St. and/or N. Barton St. View all ART Alerts

Service AlertsSTAR Service Disruptions and Scheduling Delays: STAR is currently experiencing service delays. This may result in longer wait times to plan trips and schedule rides. We apologize for the inconvenience and are working to find immediate solutions to bring the service back to acceptable levels. View all ART Alerts

STAR Severe Weather Policy

During a major weather event, STAR will follow the Federal Government's operating status.

If Federal Government offices are closed for the day due to weather and/or hazardous road conditions:

  • All rides will be canceled with the exception of dialysis clients, and
  • The STAR Call Center will be closed.

If Federal Government offices open two hours late:

  • All rides before 10:00 a.m. will be canceled with the exception of dialysis clients, and
  • The STAR Call Center will open two hours late, at 9:00 a.m.

If Federal Government offices close early:

  • STAR will try to return all clients that had scheduled trips home in the system. STAR will try to transport dialysis clients on schedule. Other rides originating from home will be canceled.
  • The STAR Call Center will close two hours after the federal government offices close.

On weekends and holidays, if service must be reduced, a STAR Alert be sent and the Call Center phone line message will be updated.

STAR Alerts

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