28th Street South Complete Streets Project:
On the week of July 8, construction will start on the 28th Street South Complete Streets improvements project. Work will start at Site 3, at the intersection of 28th Street South and the southwest corner of Gunston Park and is expected to last about two weeks before moving to Site 2. The eastbound bus stop will close during construction, Reg ID 6000073; passengers should use the next stop 300 feet before this stop, Reg Id 6000077.
Contact STAR
Telephone
Note: A new phone number for the STAR Customer Call Center started being used on Monday, June 1. The new phone number is 703-228-1900.
STAR Business and scheduling office (Call Center): 703-228-1900 (TDD: 711)
- Press “1” for reservation, cancellations, and trip information.
- Press “2” for administration dept.
TDD (Virginia Relay Center): 711
E-mail: STAR@arlingtonstar.com
Mailing Address
Arlington County Department of Environmental Services
STAR Project Manager
2100 Clarendon Blvd., Suite 900
Arlington, VA 22201
STAR Service Comments
If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the service form or call the STAR Call Center at 703-228-1900 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day. STAR Service Comments Form.
To Purchase STAR Fare Coupons
Call 703-228-RIDE (703-228-7433, TDD: 711), purchase online at CommuterDirect.com, or visit The Commuter Store.