Service Changes on ART Bus Routes Effective January 6, 2025:
Starting January 6th, 2025, there will be minor adjustments to ART bus routes 45, 56 and 75. These adjustments are being made to improve on-time performance. We encourage all riders to review the updated schedules as they are posted in the coming weeks.
Thank you for riding with ART!
Contact STAR
Telephone
Note: A new phone number for the STAR Customer Call Center started being used on Monday, June 1. The new phone number is 703-228-1900.
STAR Business and scheduling office (Call Center): 703-228-1900 (TDD: 711)
- Press “1” for reservation, cancellations, and trip information.
- Press “2” for administration dept.
TDD (Virginia Relay Center): 711
E-mail: STAR@arlingtonstar.com
Mailing Address
Arlington County Department of Environmental Services
STAR Project Manager
2100 Clarendon Blvd., Suite 900
Arlington, VA 22201
STAR Service Comments
If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the service form or call the STAR Call Center at 703-228-1900 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day. STAR Service Comments Form.
To Purchase STAR Fare Coupons
Call 703-228-RIDE (703-228-7433, TDD: 711), purchase online at CommuterDirect.com, or visit The Commuter Store.