Accessibility on ART
Arlington Transit is dedicated to providing accessible, convenient and reliable transportation to all Arlington residents and visitors. So we’re always happy to offer a little extra help to customers who need it. Here’s how:
Fare Discounts
- ART provides discounts to customers with disabilities, as well as seniors ages 65 and older, with low fares ranging from $1.10 to FREE
- Learn more about applying for discounted farecards and passes on our Fares page
Fully Accessible Buses
- All ART buses can lower or kneel to the curb for easier boarding
- Bus ramps allow access for riders using wheelchairs and other mobility devices
- Two wheelchair securement areas are located on every bus – bus operators will assist riders in wheelchairs, making sure they are 100% secured using the provided fastening straps, and deploying the ramp when needed
- Priority seating for senior citizens and persons with disabilities is located near the front of every bus
Visual and Audio Communication
- ART bus stops are clearly marked with signs showing the route, stop number for real-time arrival information, and a phone number to call for help
- Digital signs on the front and side of each bus display its route number and destination, and external speakers announce this information as the bus pulls up to each stop
- While on board, the next stop will be displayed on an overhead digital sign at the front of the bus, and announced over an internal speaker system
- After pressing the signal strip or pulling the cord along the window, a sign near the operator will light up, noting that your stop has been successfully requested
- If you’d like extra help knowing when your stop is approaching, simply ask the bus operator to tell you when your stop is next
Tips for Riders Using Wheelchairs and Mobility Devices
- Wait at the bus stop where the operator can see you, so they will know to deploy the ramp as soon as your bus arrives
- If you would like the operator to extend the ramp, lower the bus to the curb, or help you guide your wheelchair or scooter onto the bus, just ask
- Take advantage of priority seating options near the front of every bus
- Always lock your wheelchair brakes while the bus is in motion
- When the bus stops, the operator will remove the securement straps from your wheelchair and extend the ramp for you