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Plan Your Trip

Service AlertsSTAR Service Disruptions and Scheduling Delays: STAR is currently experiencing service delays. This may result in longer wait times to plan trips and schedule rides. We apologize for the inconvenience and are working to find immediate solutions to bring the service back to acceptable levels. View all ART Alerts

Contact Us

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Contact ART Online

We're here to help! Select a form from the drop down menu below to send us questions, comments, complaints or lost and found inquiries with ART.

Contact ART by Telephone

Call the ART Customer Service Call Center Monday through Friday, 7 a.m to 6 p.m, at 703-228-RIDE (703-228-7433). TDD relay service is available for deaf and hard of hearing callers in Virginia, Maryland, and Washington, D.C. by dialing 711.

Contact Metro

If you have questions, comments, or concerns about Metrorail, MetroAccess, or Metrobus service, please contact WMATA (Washington Metropolitan Area Transit Authority).