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Service AlertsART Route 45 - Bus Stop Closure: Beginning February 10, 2025, the westbound bus stop located on Columbia Pike and S. Walter Reed Drive (ID# 6000245) will temporarily close for approximately three months. Customers are to board ART 45 and Metrobus routes at the next nearest bus stops at N. Highland St. and/or N. Barton St. View all ART Alerts

Service AlertsSTAR Service Disruptions and Scheduling Delays: STAR is currently experiencing service delays. This may result in longer wait times to plan trips and schedule rides. We apologize for the inconvenience and are working to find immediate solutions to bring the service back to acceptable levels. View all ART Alerts

New Phone Number for STAR Customer Call Center Effective June 1

May 21, 2020

A new phone number for the STAR Customer Call Center will start being used on Monday, June 1.

The new phone number will be 703-228-1900.

On June 1, STAR customers should start using the new phone number to contact the STAR Business and Scheduling Office. The old phone number will not work after May 31.

Arlington residents who are certified under the STAR program must call the STAR Call Center at 703-228-1900 to:

  • Reserve a ride
  • Change a requested trip time
  • Cancel a ride
  • Receive general information about STAR and other transportation services

For more information about STAR (Specialized Transportation for Arlington Residents), visit ArlingtonSTAR.com.

 

 

 

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